Contact Information | Driving Directions | Appointment Procedures

Before you have an emergency, please read our pages on Emergency Procedures, as well as our article on Emergencies.

For medical release and payment option forms, please go to our Forms page

GVEC now uses a computer program to schedule all appointments. If you have forgotten the day or time of your appointment, or if you need to know the next time we will be at a stable, the computer scheduler can find it with the touch of a button. We hope that this change will help us meet your scheduling needs more efficiently.

Going on vacation? Give the office a call to let us know the dates you will be away and the names and contact numbers of the people caring for your horse(s). Make sure you give them written permission to call the vet in case of an emergency. GVEC also needs to know to what extent you are willing to treat your horse. For example, would you refer your horse for colic surgery? Would you have your horse transported for care? Who could trailer your horse in your absence? Taking care of all these details will assure that your horse receives timely care in your absence.

Medical records, including x-ray and ultrasound images, are the property of the Genesee Valley Equine Clinic. Legally we must maintain these records at our office for seven years. Clients may request a computer printout of their horse's medical history. If you need an outside consultation or second opinion to interpret x-rays and ultrasounds we are happy to mail these records to another veterinarian. There is a shipping and handling fee for this service. You may also pick up films at the office for your farrier to review for shoeing purposes. In either case, although the client owns the information on these records, the records themselves belong to GVEC and must be returned to our office.


Contact Information

Genesee Valley Equine Clinic, LLC
925 Chili-Scottsville Road
Scottsville, New York 14546

phone (585) 889-1170

fax (585) 889-4635

email: gvec@gvequine.com

Office hours are 8am to 5:00 pm, Monday through Friday, Saturday 9 to noon (April 1 to June 30 only)

If you have an emergency and need to contact the veterinarian on call, after regular office hours, please call (585) 889-1170. You can also contact the answering service directly at (585)327-3434. The veterinarian on call will be paged and will call you back within ten minutes. Please keep your telephone line open and be prepared to give driving directions to your barn or stable.


Please do not attempt to contact us by e-mail if your horse has a medical emergency or if you have urgent questions. In these cases call (585)889-1170 or (585)327-4473 immediately. GVEC will respond to e-mail requests for appointments, questions regarding your horse's care, or inquiries regarding general information within 2-3 business days.

 

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For After Hours Emergencies
Call 889-1170 or 327-3434

copyright 2015
Genesee Valley Equine Clinic, LLC
925 Chili-Scottsville Road
Scottsville, New York 14546
phone (585) 889-1170